Holiday Inn Express San Luis Potosi By Ihg, San Luis Potosi

I had a mixed experience at this hotel. While the location was excellent and the amenities were enjoyable, I was quite disappointed with the interactions I had with the staff. It felt like they prioritized profit over customer care. That being said, the clean room and beautiful pool area were definitely highlights of my stay.

I had mixed experiences during my stay. The location was great, making it easy for me to go around, and the atmosphere was comfortable. However, I felt let down by the service, as not all the staff was accommodating. Ultimately, it was a decent stay, but the customer service needs improvement.

My experience at this hotel was a mix of positives and negatives. The pool area was great for family fun, and the staff really went out of their way to assist me during my stay. However, dealing with the front desk regarding my refund was frustrating, and the dining options could definitely use improvement. Overall, I appreciated the helpfulness of six staff members but was disappointed by the lack of support from management.

My experience at this hotel was quite mixed. While my room was comfortable and the pool was a great bonus for family time, I faced some serious issues with the service. It was disappointing to encounter unhelpful staff when I needed assistance. On a positive note, they offered a variety of delicious breakfast items, which was a highlight of my stay.

My stay at the hotel had its ups and downs. The location was convenient, close to everything I wanted to see. The staff was quite accommodating but had some inconsistencies in service. I enjoyed the breakfast options, which were plentiful and delicious. However, the experience at check-in was less than ideal, and I felt undervalued as a guest at times.